Faq

faqs


We accept all major credit cards and cash.

From a desktop computer, tablet or cellphone, visit our website

We provide a discount, usually 5% to active and retired military personnel with proper ID.

Yes, wait time maybe incurred if no passenger contact is made within the standard grace period. Built in grace periods are included in the rate provided and are as follows: Airport International Arrivals: 60 minutes from flight arrival time; Airport Domestic Arrivals: 40 minutes from flight arrival time; Seaports: 60 minutes from scheduled pick up time; FBO: 30 minutes from scheduled pick up time; Hotel; Landmarks; Home; Business; & Other Addresses: 15 minutes from scheduled pick up time.

You will automatically receive a receipt in a reasonable time after service drop-off.

Yes, we will start tracking the flight 3 hours before the scheduled pick up time. Please make sure that you have the correct (AM) or (PM) time, otherwise it might be to late for us to detect the mistake.